The power of personalization
Personalization has become a game-changer for businesses looking to improve their digital marketing efforts. By tailoring a website's content and features to each visitor’s unique needs and preferences, businesses can boost engagement, increase conversions and improve overall customer satisfaction. In this blog, we discuss the benefits of website personalization and explore the first steps to get started.
Benefits of website personalization
Personalization can help businesses achieve their goals by providing visitors with the right content at the right time. By analyzing previous interactions, monitoring real-time behavior or using external data sources, businesses can create a more targeted and engaging website experience. This can lead to greater revenue growth by encouraging visitors to make purchases or take other desired actions. Personalization can also improve customer satisfaction and loyalty because, as a business, you show you understand and care about the visitor’s needs and preferences.
The following statistics indicate that personalization can help marketers improve engagement, boost conversions and ultimately increase revenue:
- According to a study by Epsilon, personalized emails have an open rate that is 29% higher than non-personalized emails.
- A report by Accenture found that 91% of consumers are more likely to shop with brands that provide relevant offers and recommendations.
- Research by Evergage showed that 88% of marketers have seen a measurable improvement in business results due to personalization.
- In a survey conducted by Econsultancy, 74% of marketers stated that targeted personalization increases customer engagement.
- A study by Janrain found that 74% of consumers get frustrated with websites when content, offers or ads appear that have nothing to do with their interests.
How to get started
Getting started with website personalization can seem daunting, but the following steps can help you simplify the process. The first step is to define goals and determine what you want to achieve with personalization. Next, businesses must identify their audience and analyze their website's traffic to identify the key audiences they want to target. Then, businesses should begin collecting data about their website visitors, including data about their behavior, preferences, and previous interactions. Finally, based on this data, businesses can develop tactics to provide personalized experiences for their target audiences.
There are a huge number of platforms available that allow you to personalize. Some with more options than others. As a Sitecore gold focus partner, we'd like to tell you a little more about the extensive options within the Sitecore platform. Sitecore Personalize offers a wide range of features and capabilities. It can analyze a user's behavior, such as browsing history, clicks and searches on the website to then make personalized content recommendations. Sitecore Personalize can also create customized landing pages for different segments of users based on their behavior or demographics. This platform can provide personalized email campaigns by analyzing a user's behavior and interests. It can also provide real-time content personalization while the user interacts within the website. Sitecore Personalize uses advanced machine learning algorithms to analyze customer data and provide personalized recommendations based on individual preferences, behaviors and actions.
Sitecore Personalize provides data unification capabilities, which can unify data from a wide range of sources to create a comprehensive view of the customer journey. This platform enables personalized experiences across multiple channels, allowing organizations to deliver a consistent and seamless experience across all touchpoints. Sitecore Personalize includes built-in A/B testing capabilities, allowing organizations to test and optimize different variations of content and messaging to increase engagement and conversions. This platform can easily integrates with other Sitecore products, as well as third-party systems and applications, making it easy to use in a wide range of environments.
Everything in a nutshell
Website personalization is a powerful tool for improving the effectiveness of your digital marketing efforts. By tailoring a website's content and experience to each visitor’s individual needs and preferences, businesses can create a more effective and engaging website that resonates with their audience. Sitecore Personalize is one of the leading personalization platforms on the market, offering a range of unique features and capabilities that can help organizations create highly personalized experiences for their audiences. By leveraging the power of artificial intelligence and machine learning, organizations can drive engagement, conversions and customer loyalty while providing a seamless and consistent experience across all touchpoints. With the right personalization platform, businesses can achieve a significant return on investment and transform their digital marketing efforts, you can’t really say no to that…